The unified communications market was expected to reach a value of $61.9 billion (R855 billion) in 2018, according to a report from Transparency Market Research.
For the average business, this means a greater focus on connectivity as the enabler of other technologies.
Many businesses today fail to acknowledge the value of secure, reliable connectivity, especially when things are working as they should. But the importance of connectivity is only really understood when things go wrong.
Take a home decor store, for example. One wouldn’t really think connectivity is a big deal, but it becomes a big deal during the frenzy of Black Friday. A lack of a reliable connection can lead to a dent in its revenue, especially if the store makes use of a smart PoS system.
Enter enterprise-grade connectivity which delivers the vitally important functions that are demanded by modern enterprises. These include everything from security and control to integration and support.
Here are the key enterprise-grade features
- Integration: With enterprise-grade connectivity, all tools and technologies must seamlessly connect with each other. New solutions must add to and complement existing tools. The key here is that the Internet, or its absence, should not disrupt day-to-day activities.
- Security and control: Security should be holistic and incorporate everything from applications and infrastructure to broader business processes. But security isn’t only about ensuring that your connectivity doesn’t put you at risk, it’s about controlling data and information when it leaves secure corporate firewalls.
- Productivity: As the workforce becomes increasingly mobile with people working at all times and from any location, having enterprise-grade Internet connectivity simply ensures that end users can get their work done no matter where they are.
- Support: Let’s face it, things go wrong. But when your connectivity is powered by enterprise-grade technologies, you have the support you need to ensure that downtime doesn’t happen and that if it does, things will be up and running as soon as possible.
If you juxtapose the level of connectivity that is common today with what we used to experience five or even 10 years ago, there really is no comparison. If you want to compete with the best in your industry, you need to have the best tools, skills and connectivity solutions.