Costa Koutakis
Costa Koutakis Executive Head: Enterprise

Innovation is the process of translating an idea into a reality to create value for customers.

It doesn’t solely refer to ideas but involves uncovering new ways of doing things like making modifications to improve services or business models. When people think of innovation they assume that it needs to be something grand. But even small changes in certain areas can have the biggest impact.

Information technology involves the process of using computers, storage, networking and infrastructure, devices and processes to create, process, store, secure and exchange all forms of electronic data. Information gives businesses the tools to solve complex problems, better understand customer behaviour i.e. data analytics and helps the workforce to improve collaboration i.e. video conferencing.

How it works together

Since information technology plays a major role in the economy, the development of key infrastructure to support it is vital. Not only that, information technology helps to reduce costs, enables more proficient deployment of processes and brings products to market more competently than in the past. Companies cannot grow through cost reduction and re-engineering alone, but innovation is the key factor to provide top-line growth and increase bottom-line results.

Is your IT infrastructure geared for innovation?

Organisations on the right path are either deriving competitive advantages from technology or actively investing in IT infrastructure to survive amid digital transformation. This is creating a data-driven ecosystem across the entire supply chain and disrupting every industry.

CEOs need to guide their businesses to become technology-led and to achieve this, IT solutions and services must be fully integrated. Processes should be run by data-driven, software-defined autonomic systems. A shift to a technology-led model allows for more innovative ways to grow your business. Think of Airbnb and Uber, they invest in highly scalable, technology-driven concepts and sophisticated IT infrastructures that allow them to compete with larger businesses.

Holding onto a legacy infrastructure will not help you to improve innovation in your business. But thanks to the advent of a mature cloud computing market, companies can outsource virtually any aspect of their physical or virtual IT infrastructure. This is done to get rid of the on-premise data centres so you can focus on your business. Managed infrastructure services offer a spectrum of benefits, including reduced capital expenditure. Since you don't have to invest in the maintenance of hardware and increased network performance, all the heavy lifting is handled by the provider.

It’s about getting away from activities that don’t add value (like patching servers or worrying about data centre energy consumption) towards activities that drive the business’s bottom line.  Innovation needs time to be developed in your business and access to the right technology to support it.

Read our e-book, it will show you how to successfully create a digital transformation strategy in your enterprise.

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